Shipping Policy

At Harmonie Lumin, we strive to ensure that your shopping experience is smooth and satisfactory from when you place your order to when it arrives at your door. Please review our shipping policies below.

Shipping Rates and Delivery Times
Standard Shipping: £5.99 flat rate, free for orders over £75.
Delivery Time: 5-7 business days
Expedited Shipping: £14.99 flat rate
Delivery Time: 2-3 business days
Overnight Shipping: £29.99 flat rate
Delivery Time: 1 business day

International Shipping
We currently offer international shipping to select countries. Shipping rates and delivery times vary based on destination.
Standard International Shipping: Rates calculated at checkout
Delivery Time: 10-15 business days
Expedited International Shipping: Rates calculated at checkout
Delivery Time: 5-7 business days

Processing Time
All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the link provided in the email.

Shipping Restrictions
Certain products may be subject to additional shipping restrictions due to size, weight, or destination regulations. Due to these restrictions, we will notify you if your order cannot be shipped.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team at [email protected] within seven days of the expected delivery date or receipt of the damaged item.